We have a 30-day return policy. You have 30 days after receiving your order to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, and in its original packaging.
To start a return, please contact us at info@skincerity.com. We will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@skincerity.com.
Please inspect your order upon receiving it. In the event that your order arrives damaged in any way, please email us as soon as possible at info@skincerity.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.